I have not done extensive testing of the app's operation during the workaround scenario. At restart-up, the app again shuts down, within ten seconds. After printing that document, I closed the Pro XI app. And, I saw that the Pro XI app "stayed alive" for several hours afterwards. At this point, I was able to print an important PDF document, which is required by the US government. Then, I switched the router power back on. Then I restarted the Pro XI app, which now loads and "stays alive". ![]() I first switched off electrical power to my (FiOS provided) router to disallow communication between my PC and the Internet. So, this is what I did and the observed results: This notion-"to disallow an internet connection during a restart-up of the Adobe Acrobat Pro XI app "- has indeed yielded a partial solution to my present Pro XI app problem. (I will need to relocate those details, when my time permits. I seemed to recall something about using a command prompt to block a specific internet "parameter" by use of "DWORD" in the command line, IIRC. In general, where should I be looking to determine the version level of the software that is installed on my PC? I cannot recall where I was looking in the past, but am sure that something exists.Īt this morning's revelry, my mind was partially recalling what I had recently read at the Adobe Community Forum. I searched for info on which version of Microsoft Edge is installed here, but did not find any. Thus, I would appreciate your assistance with instructions on how to revert back to the previous version of Microsoft Edge. ![]() There was mention of using Windows Power Shell as administrator if an uninstall option is not available, but no further details have been found. I have tried, as suggested, to use the Start button, navigate to Microsoft Edge, but there is no "uninstall" option. ![]() I have read in the Adobe Support Community that the recent update to Microsoft Edge-Chromium, (automagically updated here on ), might be the cause of this problem. Adobe Reader does not exhibit this problem. ![]() I have a problem with Adobe Acrobat Pro XI in that it shuts itself down within ten seconds.
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